We often define organizational culture as “The way we get things done.” However, Edgar Shine, one of the leading experts in organizational culture and an MIT professor, warns not to look at culture superficially. He says that “Culture operates at many levels and certainly how we do things around here is the surface level.” Shine explains that he thinks of culture like a lily pond where one can easily see surface items like flowers and leaves. However, he says that it is the root system that is nurturing the pond. The pond is really dependent on what is feeding it, its history and who planted it.
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