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What Star Wars Gets Right About Marketing (That So Many Other Businesses Get Wrong)

A long time ago in a galaxy far, far away, marketing didn’t drive movies the way it does now. Instead of harnessing merchandising power and pre-existing fan bases, movies existed on their own creative merit, looking strictly to the box office to make the big bucks. But in 1978, that changed when a marketing juggernaut […]

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Research: How Subtle Class Cues Can Backfire on Your Resume

Every fall, tens of thousands of law students compete for a small number of coveted summer associateships at the country’s top law firms. The stakes are high: getting one of these rare internships virtually guarantees full-time employment after law school. A new study published in the American Sociological Review reveals how socioeconomic status and gender

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5 Unexpected Sources of Information On Your Prospects

Today’s business buyers independently seek out information about products. During the awareness stage, buyers rely on search, vendor websites, and newsletters/emails as their top channels to find information. Once they’re ready to buy, they opt to connect with a sales representative. Frontline sales representatives acknowledge the shift in buyer behavior. 57% of salespeople agree that

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7 Types of Sales Questions Reps Should Use in Every Conversation

According to Deb Calvert, author of DISCOVER Questions Get You Connected, most salespeople rely on the same three types of questions: Straightforward fact-gathering questions, objection-surfacing questions, and goal assessment questions. Three types of questions will lead to just three types of answers – and that means you’ll likely overlook valuable information, misdiagnose pain, make incorrect

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Amazon’s New Grocery Store Is Missing One Of The Most Important Things About Its Business

Taking grab-and-go to the next level. Amazon just opened a state-of-the art grocery store called Amazon Go in downtown Seattle that lets customers shop without ever waiting in line or going through a checkout process. Once patrons have everything they need, they simply exit the store. When they leave, Amazon’s technology adds up their purchases

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What the Harvard Business Review and The People’s Daily think about leadership succession

While the paper is the official newspaper of the Chinese Communist Party and read mostly by members of the party, the paper’s business section is now the voice of state-directed capitalism. Party members and seasoned China watchers read it carefully to gauge which way the political wind is blowing. A month ago the 370 full

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Cashflow Determines Value

A measure of a company’s financial health. Equals cash receipts minus cash payments over a given period of time; or equivalently, net profit plus amounts charged off for depreciation, depletion, and amortization. The cash flow statement is distinct from the income statement and balance sheet because it does not include the amount of future incoming

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These Simple Workplace Design Changes Can Help Your Company’s Bottom Line

Analysis of the collected data revealed that office design has a substantial impact on the employees’ productivity. The overall impact of different elements showed that lighting affects the productivity of most employees. The overall mean of all the factors show that female employees are more concerned about their workplace surroundings, whereas, their male counterparts are

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Meet App Maker, A New Build-Your-Own-Apps Tool Based On The One Google Uses Itself

App Maker is a low-code, application development tool that lets you quickly build and deploy custom apps tailored to your organization’s needs. Whether you’re looking for better ways to onboard new team members, staff projects, or approve employee travel requests, App Maker helps you build an app for that in days instead of months. Meet

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How Loss Aversion And Conformity Threaten Organizational Change

To achieve true transformational change, CEOs must have more than a strategic plan. Picture a management team, composed of highly accomplished individuals with long tenures at the company, gathering at the annual planning meeting. The CEO has been in place for five years; business performance has been strong, and Wall Street has rewarded shareholders handsomely.

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Drowning In A Saturated Market? Your Employees Hold The Life Preserver

It is not uncommon for CEOs of medium- and large-sized companies to find themselves in the middle of competing agendas that threaten the long-term viability of their businesses. They have one or more products that are cash cows for them that generate significant revenue and perhaps got them to the scale they are, and they

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How to Make Your Website a Top Search Result (Without Writing Anything New)

With some thought, creativity, and just a little effort, you can turn this material into blogs or case studies for public consumption. It can be an intelligent and effective way to leverage assets that were just sitting around into content that can extend your brand and build your credibility as an industry thought leader. Position

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How Mid-Market Companies are Beating the Odds and Driving Job Growth

In Q3, U.S. middle-market companies added jobs at an annualized growth rate of 4.9%. Thomas Stewart, executive director of NCMM, said that while companies continue to outpace their year-over-year expectations, revenue growth is settling in at a more moderate level in line with long-term averages. Nearly one-quarter of firms surveyed in the report said they

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What Happened To Employee Development? Why You Should Know These Tips For Aligning Goals

Does your business have something going on with it when it comes to letting your employees move up in the ranks, and how well employees behave overall? That might have something to do with goals of the company and goals of the individual not lining up, but you don’t need to worry — “What Happened

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Are Americans Enamored With The Wrong Kinds Of Entrepreneurs

Small business gets its rosy glow partly from the well-propagated claim that the small business sector creates all the jobs in the economy. Generally speaking, businesses less than 100 employees in size produce the largest number of employment every year, compared to medium-sized firms and large companies. The small business sector is simply the biggest

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